- About Greenback
-
Services + Pricing
- Federal Tax Return Preparation: FAQs
- Late Tax Return Preparation: FAQs
- Foreign Bank Account Reporting
- Foreign Account Tax Compliance Act Reporting
- Small Business Tax Return Preparation: FAQs
- Streamlined Filing Package for Tax Compliance: FAQs
- UK Self-Assessment Tax Return: FAQs
- Canadian Tax Return Preparation: FAQs
- Additional Expat Tax Services
- Consultations
- Tax Prep Process
- Account Assistance
- Completing Your Questionnaire
- Support
How Do I Update My Email Address?
Because your email address is linked to your secure files, tax documents, and account access, we don’t allow customers to change it themselves for security reasons.
If you’d like to update your primary email address:
Contact our Customer Champion team here, and they’ll assist you.
For your protection, they’ll ask a few quick questions to verify your identity—just to make sure it’s really you requesting the change.
or Just click the “Get Started” button in the top right corner of your screen to jump right in!
Articles in this section
- What Browser Should I Use?
- Can I Mail You My Documents?
- How Do I Update My Password?
- Who Is My Accountant?
- How Do I Update My Email Address?
- I’m Getting a File Size Error When Uploading My Documents. What Should I Do?
- Why can’t I delete files and documents I’ve uploaded to my account?
- When do I have to pay for my Greenback services?
- How Do I Request for Greenback to File My Extension?
- How can I access my files?
- Where can I view prior invoices and returns?