Manager of Business Operations

About Greenback

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. We’re a small, dynamic team that values innovation, collaboration, and growth. As we continue to expand, we’re looking for driven individuals who are eager to make a big impact and grow alongside us. 

About the Role

We are currently seeking a Manager of Business Operations that is looking to join us for the long term and quickly become an integral part of our fast-paced, high-growth business. If you love to be busy, are extremely detail-oriented, and enjoy project management, this is the role for you! 

What You Will Do: 

• Tech stack – you will own the entire tech stack, systems, and operations that allow us to operate as a remote global business.
• Financials
  • Manage organizational procedures related to bill paying and bookkeeping 
  • Vendor management 
  • Preparation of monthly contractor payments
  • Annual audit assistance
• General Operations
  • Support in managing company meetings
  • Weekly departmental and organizational reports
  • Manage company travel and event planning
  • Writing process documentation for our internal company procedures and internal tools
  • Provide support in assisting and managing projects across the business, as needed

Your Qualifications:

• Excellent project management skills; either formal or informal (you are always the go-to person to keep a project organized and on track).
• We are a growing team. We work hard, we love to win and make things happen. We need someone who can handle lots of balls in the air, without breaking a sweat. 
• Superior technical skills. We don’t want you to just learn it, we want you to become the subject-matter expert; being innovative in your approach, embracing technology, and process optimization wholeheartedly.
  • Experience with the following is a plus:
    • Salesforce
    • QuickBooks Online
• In a remote environment, being resourceful is essential to success. You must be able to exhaust all resources prior to asking for help. 
• Experience working remotely (we are only looking for people who have worked full-time for a remote business for at least a year).

Time zone: we’re looking for someone in a fixed time zone. We’re not looking for long-term travelers/people who aren’t in the same time zone most of the year.

What We Offer

• The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventures.
• Very generous time-off policy.
• 4 weeks of Paid Parental Leave at 100% of your salary!
• We have an excellent benefits package that includes a 401k plan (with company match), medical, vision, and dental coverage, and short-term disability (We cover 100% of the cost)!
• Annual team trip (last year: Mexico City, 2024: Costa Rica)!

Why Join Us?

• Growth Potential: We believe in nurturing talent from within. As part of our team, you’ll have the opportunity to take on new challenges, develop your skills, and advance your career as we scale.
• Small Team, Big Impact: With a close-knit group, you’ll work directly with leadership, offering you a unique chance to shape the direction of our company and contribute meaningfully to our success.
• Autonomy: Employees are trusted with responsibility and given the freedom to make decisions where innovation and new ideas are welcomed and valued. 

Company values

• Integrity Always: We do the right thing even when no one is watching
• Customer Commitment: We take pride in consistently exceeding customer expectations
• Team Mindset: We collaborate and respect each other and acknowledge contributions
• Daily Impact: We act early, making data-driven decisions to achieve and surpass our goals
• Empowered Performance: We equip our team with the trust, resources, and independence needed for success
• Grow Our Own: We nurture and support our team’s abilities, goals, and learning
• Transparent Talk: We champion open and honest communication

We respectfully ask that you only apply through the application form and do not email directly. Recruiters and Agencies please do not contact directly.